CPSC official recall · 01231

CPSC, Andersen Corporation Announce Recall of Window Latches

召回日期：2001-09-13官方最后发布：2026-04-02适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consumers who can be struck by the window or by shattered glass.

受影响产品

Tilt latches on Andersen 200 Series Tilt-Wash Double-Hung Windows

Units：About 400,000

官方描述 Description

This recall involves only the tilt latches on the lower sash of the Andersen 200 Series Tilt-Wash Double-Hung Window. This window has the Andersen "A/W" logo etched into the lower right corner of the glass (A), has a latch on both sides of the top of the lower sash (B), and has a product label on the inside of the upper left corner of the window frame (C). This recall does not apply to Andersen® Builder's Select™ or any other Andersen® products.

事故与伤害 Incidents / Injuries

Andersen has received 11 reports of the latches unexpectedly opening. There have been no reports of injuries.

官方补救措施 Remedy

Consumers should immediately ensure that the latches are in the closed position. Consumers should call the Andersen WindowCare® Solution Center to schedule a free in-home repair with an Andersen service technician. Parents should ensure that children do not operate the window until the latches have been replaced.

消费者联系信息

Consumers may call the Andersen WindowCare® Solution Center toll-free at (888) 888-7020 between 7 a.m. and 7 p.m. CT Monday to Friday or 8 a.m. to 4 p.m. CT on Saturday. Consumers also can log-on to the Andersen website at www.andersenwindows.com