CPSC official recall · 02226

CPSC, Motorola Inc. Announce Recall of Digital Cable Set-Top Boxes

召回日期：2002-08-08官方最后发布：2025-10-07适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

Pins in the rear of the box, that connect to the power cord, could break, which could pose an electric shock hazard to consumers.

受影响产品

Motorola DCT2000 digital cable set-top boxes

Units：About 1 million

官方描述 Description

These digital cable set-top boxes are black, about 17 inches wide and 2.5 inches high. "MOTOROLA" and "INTERACTIVE DIGITAL COMMUNICATIONS" are written on the front of the units. The model number, "DCT2000" is written on the cover of the user guide that came with the box. Motorola's DCT2000 set-top box provides cable subscribers access to various digital, audio, and interactive TV services, including expanded channel counts; digital-quality video and audio; interactive program guides for viewing convenience and control; parental control; and virtual channels for community and local information.

事故与伤害 Incidents / Injuries

CPSC and Motorola have not received any reports of these set-top boxes causing shock or injury.

官方补救措施 Remedy

Consumers with these DCT2000 digital cable set-top boxes can continue to use them as normal, but they should not remove the power cord from the rear of the set-top box. If it is necessary to unplug the boxes, power cords should always be unplugged from the wall outlet or other energy source. Motorola estimates about 30,000 of these set-top boxes have power cord pins that could break. Cable operators are contacting their customers to determine if they have a set-top box included in the recall, that needs to be replaced.

消费者联系信息

For more information, contact your local cable provider or Motorola at (866) 281-1588 anytime, or visit their website at www.motorola.com