CPSC official recall · 03068

CPSC, American Power Conversion Corp. Announce Recall of Back-Up Power Supply Systems

召回日期：2003-01-14官方最后发布：2025-05-14适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers.

受影响产品

Back-UPS CS350 and Back-UPS CS 500 Back-up Power Supply devices

Units：About 900,000

官方描述 Description

The recalled Back-UPS® CS Uninterruptible Power Supply devices include the Back-UPS CS350 and the Back-UPS CS 500 models. The model number can be found on the front of the unit, along with the words, "Back-UPS CS" and "APC." In addition, one of the following numbers shows up on the bar code label located on the bottom of the unit: BK350, BK500, BK500BLK. The recalled power supply devices also have one of the following serial numbers - AB0048 through AB0251, BB0104 through BB0251, and JB0125 through JB0251 - which can be found on the bottom of the unit. Units with an "R" at the end of the serial number within the above ranges are not part of this recall.

事故与伤害 Incidents / Injuries

APC has received six reports of units overheating, resulting in the melting of the unit's outer casing and three reports of minor property damage. No injuries have been reported.

官方补救措施 Remedy

Consumers should immediately stop using the power supply devices by turning off the power to all connected equipment, turning the Back-UPS CS off, and then unplugging it from the electrical outlet. To obtain a free replacement unit, consumers should contact the company.

消费者联系信息

Consumers may contact the company at (866) APC-RELY (272-7359) between 9 a.m. and 5 p.m. ET Monday through Friday or log on to the company's website at www.apc.com/rely