CPSC official recall · 03553

CPSC, Segway LLC Announce Voluntary Recall to Upgrade Software on Segway™ Human Transporters

召回日期：2003-09-26官方最后发布：2025-07-21适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

Under certain operating conditions, particularly when the batteries are near the end of charge, some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle or continues to ride, after receiving a low-battery alert.

受影响产品

Segway "i Series" Human Transporters (HT)

Units：Approximately 6,000

官方描述 Description

This recall involves all Segway HT i167 ("i Series") models sold to consumers. In addition, Segway LLC is including all e167 ("e Series") and i167 models sold to commercial users, and all p133 ("p Series") models sold to consumers in test markets.

事故与伤害 Incidents / Injuries

Segway LLC has received three reports of falls that may be related to this condition, including one report of a consumer who sustained a head injury requiring stitches.

官方补救措施 Remedy

Call Segway LLC for information on how to receive a free software upgrade. Segway LLC is directly contacting owners of these products. Riders are reminded that, even after the software upgrade, appropriate operating techniques, as described in Segway HT user materials, are essential to safety.

消费者联系信息

Call Segway LLC toll-free at 877-889-9020 between 8 am and 8 pm Monday through Friday (ET).