CPSC, Tristar Products Inc. Announce Recall of Revised Design Steam Cleaner

危险说明 Hazard

• Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers.

受影响产品

官方描述 Description

The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. The 5.5-foot steam hose connects to the water reservoir and is sold with various cleaning attachments. Prior Recall: In March 2002, CPSC and Tristar recalled the Steam Buggy Deluxe to repair the internal hose connection. This recall only includes the revised design steam buggys, and not the units in the earlier recall.

事故与伤害 Incidents / Injuries

• The firm has received about 20 reports of hot water and steam escaping from the steam cleaner, including eight reports of scald injuries to the hands and arms.

官方补救措施 Remedy

• Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.

消费者联系信息

Call Tristar customer service at (973) 287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at help@productsontv.tv

相关企业

制造商：Tristar Products Inc., of Fairfield, N.J.

制造国家/地区：Taiwan

零售商：HSN LLP (Home Shopping Network), from June 2002 through September 2002, for about $129. Also, shipped as replacement units to consumers in the earlier recall, between April and September 2002.