CPSC official recall · 06098
Unilever Recalls Dove Facial Cleansing Massager after Nine Reports of Minor Injuries
重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。
危险说明 Hazard
- The cleansing pillows on this device can loosen or dislodge during use and then the SkinVitalizer can cause minor scratches to the skin.
受影响产品
Dove™ SkinVitalizer - Facial Cleansing Massager
Units：About 438,000 units (about 50,000 of which have been purchased by consumers)
官方描述 Description
The recall involves a white hand-held Facial Cleansing Massager wand that is intended for use with Dove Cleansing Pillows. When turned on, the unit vibrates. This notice applies to all units and all codes of the SkinVitalizer. No other Dove products or Dove Facial Cleansing pillows are involved in this recall.
事故与伤害 Incidents / Injuries
- Unilever has received 33 reports of cleansing pillows from the SkinVitalizer falling off of the device. Unilever has received nine reports of consumers who have experienced minor scratches while using the product. No serious injuries have been reported.
官方补救措施 Remedy
- Consumers should immediately stop using the product and contact Unilever for information on receiving a full refund. Unilever will provide all shipping charges for returned SkinVitalizer units.
消费者联系信息
Contact Unilever at (800) 896-9479 anytime, or visit the firm's Web site www.dove.com