Samsung Recalls to Upgrade Certain Cell Phones; Could Fail to Reach Emergency 911 in a No-Service Area
危险说明 Hazard
- The recalled cell phones that are in a no-service area and display an "out of range, try again later" message could fail to connect to emergency 911.
受影响产品
官方描述 Description
This recall involves "Jitterbug" cell phones model numbers SPH-a110 and SPH-a120 with standard key pads and version BB14 software. No other Samsung wireless phones or software versions are included in this recall.
事故与伤害 Incidents / Injuries
- None reported.
官方补救措施 Remedy
- Samsung and Jitterbug are directly contacting consumers to schedule a free software upgrade. Consumers should call Samsung if they have not already been contacted.
消费者联系信息
For additional information, contact Samsung toll-free at (866) 304-4980 between 7 a.m. and 9 p.m. CT Monday through Friday, and on Saturday between 9 a.m. and 6 p.m. CT, or visit the firm's Web site at www.samsung.com
相关企业
制造商:Samsung Telecommunications America, of Richardson, Texas
制造国家/地区:South Korea
经销商:GreatCall d/b/a Jitterbug, of San Diego, Calif.
零售商:Directly to consumers through targeted national advertisements and publications, electronics and drug stores nationwide, and on the Web at www.jitterbug.com from March 2008 through May 2009 for about $150.