CPSC official recall · 09744

Samsung Recalls to Upgrade Certain Cell Phones; Could Fail to Reach Emergency 911 in a No-Service Area

召回日期:2009-05-22官方最后发布:2014-05-23适用地区:美国
重要:以下安全事实保留 CPSC 官方英文原文,避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

  • The recalled cell phones that are in a no-service area and display an "out of range, try again later" message could fail to connect to emergency 911.

受影响产品

Samsung "Jitterbug" Cell Phones
Units:About 160,000

官方描述 Description

This recall involves "Jitterbug" cell phones model numbers SPH-a110 and SPH-a120 with standard key pads and version BB14 software. No other Samsung wireless phones or software versions are included in this recall.

事故与伤害 Incidents / Injuries

  • None reported.

官方补救措施 Remedy

  • Samsung and Jitterbug are directly contacting consumers to schedule a free software upgrade. Consumers should call Samsung if they have not already been contacted.

消费者联系信息

For additional information, contact Samsung toll-free at (866) 304-4980 between 7 a.m. and 9 p.m. CT Monday through Friday, and on Saturday between 9 a.m. and 6 p.m. CT, or visit the firm's Web site at www.samsung.com

相关企业

制造商:Samsung Telecommunications America, of Richardson, Texas

制造国家/地区:South Korea

经销商:GreatCall d/b/a Jitterbug, of San Diego, Calif.

零售商:Directly to consumers through targeted national advertisements and publications, electronics and drug stores nationwide, and on the Web at www.jitterbug.com from March 2008 through May 2009 for about $150.