QVC Recalls Spinning Candle Holders Due to Fire Hazard

危险说明 Hazard

• The candle holders can catch fire, posing a fire hazard to consumers.

受影响产品

官方描述 Description

The product is QVC item H189749, a metallic spinning candle holder with 12 soy tea lights. The candle holders come in four colors - red, green, silver and gold. The candle holder has a base that holds a tea light and a shade which is attached to the center of the base by an approximately six inch vertical metal rod. When the candle is lit, the shade spins, projecting a display of moving light on nearby walls and surfaces.

事故与伤害 Incidents / Injuries

• The firm has received 19 reports that the candle holders ignited. Eleven of these reported damage to surrounding surfaces and furnishings. Two minor burns and one puncture wound have been reported.

官方补救措施 Remedy

• Consumers should immediately stop using the candle holder. QVC has notified consumers who purchased the candle holders through a QVC television program or QVC.com to stop using the product. During the week of December 20, 2010, all purchasers will be mailed instructions on how to receive a full refund. Consumers who have not received the information package by January 10, 2011 should contact QVC to receive the information.

Options：Refund

消费者联系信息

For additional information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET any day, or visit the firm's website at www.qvc.com