Sony Recalls VAIO Laptop Computers Due to Burn Hazard

危险说明 Hazard

• The computers can overheat, posing a burn hazard to the consumer.

受影响产品

官方描述 Description

The recalled products are VPCF11 Series and VPCCW2 Series notebook computers. The computers are available in many colors and have "VAIO" on the front outside panel. The model numbers can be found on the bottom of the computers. The following models are included: VPCF11 Series VPCF111FD/B VPCF111FX/B VPCF111FX/H VPCF112FX/B VPCF112FX/H VPCF113FX/B VPCF113FX/H VPCF114FX/B VPCF114FX/H VPCF115FM/B VPCF115FM/BL VPCF116FX/B VPCF116FX/H VPCF117FX/B VPCF117FX/B VPCF117FX/H VPCF11AFX/B VPCF11BFX/B VPCF11CGX/B VPCF11DGX/B VPCF11EGX/B VPCF11FGX/B VPC11GGX/B VPCF11HGX/B VPCF11JFX/B VPCF11KFX/H VPCF11LFX/B VPCF11MFX/B VPCF11NFX/B VPCF11PFX/H VPCF11QFX/B VPCF11QFX/H VPCCW2 Series VPCCW21FX/B VPCCW21FX/P VPCCW21FX/R VPCCW21FFX/W VPCCW22FX/B VPCCW22FX/L VPCCW22FX/P VPCCW22FX/R VPCCW22FX/W VPCCW23FX/B VPCCW23FX/L VPCCW23FX/P VPCCW23FX/R VPCCW23FX/W VPCCW26FX/B VPCCW26FX/L VPCCW26FX/P VPCCW26FX/R VPCCW27FX/B VPCCW27FX/L VPCCW27FX/P VPCCW27FX/R VPCCW27FX/W VPCCW28FJ/W VPCCW2AFX/B VPCCW2BFX/B VPCCW2CGX/B VPCCW2DGX/B VPCCW2EGX/B VPCCW2FGX/B VPCCW2GGX/B VPCCW2HGX/B VPCCW2JGX/B VPCCW2KGX/B VPCCW2LFX/B VPCCW2LFX/L VPCCW2LFX/P VPCCW2LFX/R VPCCW2LFX/W VPCCW2MFX/PU VPCCW2MFX/WJ VPCCW2MGX/B VPCCW2NFX/LU VPCCW2PFX/L VPCCW2PFX/R VPCCW2FX/W VPCCW2QGX/B VPCCWERGX/B VPCCW2SGX/B VPCCW2TGX/B VPCCW2UFX/B VPCCW2VFX/B

事故与伤害 Incidents / Injuries

• Sony has received 30 reports of units overheating resulting in deformed keyboards and casings. No injuries have been reported.

官方补救措施 Remedy

• Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.

消费者联系信息

For additional information, please contact Sony toll-free any time at (866) 496-7669 or visit the firm's website at http://esupport.sony.com/US/f1cw2update

相关企业

制造商：Sony Electronics Inc. of San Diego, Calif.

制造国家/地区：China；United States

零售商：Best Buy, Costco, Frys, Amazon.com and Sony Style retail stores and sonystyle.com as well as other electronics retailers and business suppliers nationwide. The recalled computers were shipped to consumers and resellers between January 2010 and April 2010. They sold for between $800 and $1,500.