CPSC official recall · 11294
Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard
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危险说明 Hazard
- The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.
受影响产品
Pogoplug Video file sharing device
Units：About 9,500 in the United States and 1,500 in Canada
官方描述 Description
This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device.
事故与伤害 Incidents / Injuries
- Cloud Engines has received three reports of the units overheating. One device caught fire, one device emitted smoke, and one device melted, damaging the desk it was on.
官方补救措施 Remedy
- Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.
Options：Refund
消费者联系信息
For additional information, contact Cloud Engines toll-free at (866) 582-6651 between 9 a.m. and 5 p.m. PT, by e-mail atvideorecall@cloudengines.com or visit the firm's website at www.pogoplug.com