Konica Minolta Recalls Printers Due to Fire Hazard

危险说明 Hazard

• The printers can short circuit and overheat during use, posing a fire hazard.

受影响产品

官方描述 Description

This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.

事故与伤害 Incidents / Injuries

• The firm is aware of two reports of the printers overheating. No injuries have been reported.

官方补救措施 Remedy

• Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component.

Options：Replace

消费者联系信息

For additional information, contact Konica Minolta toll-free at (800) 825-5664 (Press 5) between 8:00 a.m. and 8:00 p.m. ET, Monday through Friday, or visit the firm's website at www.kmbs.konicaminolta.us