CPSC official recall · 12750

Residential Elevators Recalled for Repair by ThyssenKrupp Access Manufacturing Due to Fall Hazard

召回日期：2012-09-20官方最后发布：2016-04-22适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

The elevator's door can unlock and open at a landing with no elevator car present, exposing the elevator shaft and posing a fall hazard to consumers.

受影响产品

LEV II®, Volant™ and Rise™ residential elevators

Units：About 670

官方描述 Description

This recall involves LEV II, Volant and Rise residential elevators. The elevators were installed in residences with three or more floors. The elevator's four-digit model number is part of the longer serial number. Model numbers included in this recall are "RLWL" for the LEV II, "RLGL" for the Volant and "RLRC" for the Rise. The model/serial number is printed in the owner's manual and at the top of the elevator's controller, which is mounted at the top of the elevator in the hoistway or shaft.

事故与伤害 Incidents / Injuries

None reported

官方补救措施 Remedy

Consumers should stop using the elevators immediately if they see an "E3" or "E8" error code displayed on the elevator. Even if there is no "E3" or "E8" error code displayed, contact the firm to arrange for a free software upgrade for the elevator. The firm's dealers are directly contacting consumers who purchased the recalled elevators.

Options：New Instructions

消费者联系信息

For more information, contact ThyssenKrupp Access Manufacturing LLC at (800) 925-3100 between 7 a.m. and 5 p.m. CT Monday through Friday, email the firm at levplc@tkaccess.com or visit the firm's website at www.tkaccess.com and click on "Important Recall Notice."