Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard

危险说明 Hazard

• The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.

受影响产品

官方描述 Description

This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.

事故与伤害 Incidents / Injuries

• Two injuries from falls when the seat detached have been reported, including one report of broken ribs and one report of a back injury requiring surgery.

官方补救措施 Remedy

• Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.

Options：Repair

消费者联系信息

Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.