Stile Products Recalls Tern Folding Bicycles Due to Fall Hazard
危险说明 Hazard
- The bike's frame can crack at the hinge on the top tube, posing a fall hazard.
受影响产品
官方描述 Description
The recall involves Eclipse S11i and Verge S11i, X10, X20 and X30h models of Tern brand folding bikes. The 24-inch wheel Eclipse model was sold in a silver/black color combination. The 20-inch wheel Verge models were sold in silver/black, orange/white, red/black and yellow/grey color combinations. "Tern" is printed on the front end of the top tube and on portion of the frame. The model name is printed on the middle of the top tube. The frame has a 10-character alphanumeric serial number that begins with AM1A or from AM1102 through AM1207. The serial number is stamped on the bottom bracket shell of the bike. An alphanumeric service tag number located on the front of the seat tube will be requested. The bicycles' service tag numbers included on this recall are listed on the firm's website.
事故与伤害 Incidents / Injuries
- Stile Products has received two reports of incidents of the frame hinge cracking, resulting in minor scrapes and bruises.
官方补救措施 Remedy
- Consumers should immediately stop riding the bicycle and contact Stile Products or take the bike to an authorized dealer. Consumers will receive a free frame and have it installed at no cost.
Options:Repair
消费者联系信息
Stile Products; toll-free at (888) 570-8376 from 9 a.m. to 4 p.m. PT Monday through Friday or online at www.ternbicycles.com and click on Product Recall Information for more information.
相关企业
制造商:Alu Maga Industrial Co., Ltd., of Taiwan
制造国家/地区:Taiwan
经销商:Stile Products, Inc., of Lakewood, Calif.
零售商:Authorized Stile/Tern dealers nationwide from January 2012 to May 2013 for between $1,800 and $3,000.