CPSC official recall · 14120

Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards

召回日期：2014-03-05官方最后发布：2015-01-08适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

The heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.

受影响产品

Duraflame electric space heaters

Units：About 31,000

官方描述 Description

This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heater's flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5 inches high, 13 inches wide and 8 inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.

事故与伤害 Incidents / Injuries

Twin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.

官方补救措施 Remedy

Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.

Options：Refund

消费者联系信息

Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on "Product Recall" in red at the bottom of the page under the Support column for more information.