Dyson Recalls Bladeless Portable Electric Heaters Due to Fire Hazard

危险说明 Hazard

• The heaters can develop an electrical short and overheat, posing a fire hazard to the consumer.

受影响产品

官方描述 Description

This recall is for all Dyson Hot heaters and Dyson Hot+Cool heaters having model number AM04 and all Dyson Hot+Cool heaters with model number AM05. The heaters are 23 inches tall with a round base and an upper body shaped like an elongated ring. The heaters have no external fan blades. They are made of plastic and were available in the colors silver, black and silver, blue and gray, gray and silver, pink and gray, purple and gray, and white and gray. Each heater came with a remote control. The model number is found above the Dyson logo on the product information sticker on the underside of the heater's base.

事故与伤害 Incidents / Injuries

• Dyson is aware of 82 incidents of the recalled heaters short-circuiting and overheating, including four reports of heaters with burned or melted internal parts. No injuries or property damage have been reported.

官方补救措施 Remedy

• Consumers should immediately stop using and unplug the recalled heaters and contact Dyson for a free replacement heater.

Options：Repair

消费者联系信息

Dyson toll-free at (866) 297-5303, 8 a.m. to 8 p.m. CT Monday through Friday and 9 a.m. to 6 p.m. Saturday and Sunday or online at www.dyson.com and click on Safety Recall at the bottom of the page for more information.