CPSC official recall · 14138

Centex Homes Recalls Solar Panels Due to Fire Hazard

召回日期：2014-03-25官方最后发布：2015-01-08适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

Fire

受影响产品

SolarSave® roof panels

Units：About 240 homes

官方描述 Description

This recall involves Open Energy 34 watt (OE-34) Solar Panel energy systems sold under the brand name Open Energy SolarSave Roofing Tiles. SolarSave panels replace conventional roof tiles and provide solar power to the building. This recall involves all brown, terracotta and gray OE-34 SolarSave roof tiles installed on new homes sold by Centex Homes ("Centex"). This recall does not include any other solar panels, except for the OE-34 model, installed on homes sold by Centex.

事故与伤害 Incidents / Injuries

Two incidents in which roof fires originated in or near the recalled roof panels have been reported. These incidents involve homes sold by Centex. No injuries have been reported.

官方补救措施 Remedy

Centex has contacted directly customers impacted by the recall and performed free installations of new solar panels. Owners of homes with qualifying solar energy systems who have not been contacted by the company should turn off their solar energy systems immediately and contact Centex to schedule the installation of free replacement panels.

Options：Replace

消费者联系信息

Visit www.Centex.com, send an email to NorCalSolar@Centex.com or send a fax to (800) 917-2201.