Tvilum Recalls Chairs Sold Exclusively at Copenhagen Imports Due to Fall Hazard (Recall Alert)

危险说明 Hazard

• The chair legs can break, posing a fall hazard for anyone sitting in the chair at the time.

受影响产品

官方描述 Description

The chair seat and back is either black or white molded plastic with a cushion seat. The seat cushion is the same color as the plastic chair. The four chair legs are wood and set in a pyramid style.

事故与伤害 Incidents / Injuries

• Tvilum has received two reports of chair legs breaking and one reported injury.

官方补救措施 Remedy

• Consumers should immediately stop using the recalled chairs and return them to the retailer for a full refund, including delivery charges where applicable. Tvilum is contacting purchasers directly.

Options：Refund

消费者联系信息

Tvilum Customer Support at (800) 932-2006, extension 106, Monday through Friday 7 a.m. to 4 p.m. CT, helpline-us@tvilum.com, Copenhagen Imports at (602) 266-8060 Monday through Saturday 9 a.m. to 6 p.m. PT or online at www.copenhagenliving.com/ and click on "Contact Us" for more information or to find a Copenhagen store near you.