Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazard (Recall Alert)
危险说明 Hazard
- The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards.
受影响产品
官方描述 Description
This recall involves Nestlé Waters North America AccuPure countertop water filtration dispensers. The water dispensers are black and measure about 17.5 inches tall and 12.8 inches wide. The units connect to the plumbing system, draw water from the system, filter the water and dispense hot and cold water through the unit. "AccuPure" is printed on the front and side panels. The model number is HCB215n and is printed on the back of the water dispensers.
事故与伤害 Incidents / Injuries
- Nestlé Waters has received seven reports of parts melting, smoking or burning. No injuries have been reported.
官方补救措施 Remedy
- Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers directly to schedule installation of a free replacement unit. Customers with questions should contact Nestlé Waters.
Options：Replace
消费者联系信息
Nestlé Waters toll-free at 844-899-3886 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 4 p.m. ET Saturday, or online at www.readyrefresh.com and click on "Safety & Storage" at the bottom of the page for more information.
相关企业
制造商：MTN Products Inc., of La Verne, Calif.
制造国家/地区：China
进口商：MTN Products Inc., of La Verne, Calif.
经销商：Nestlé Waters North America Inc., of Stamford, Conn.
零售商：These units were sold and rented to businesses nationwide for consumer use from January 2013 to May 2016 as part of individual service contracts that Nestlé Waters has with these customers. A limited number of units were purchased by these customers for a list price of $599.99. The units are not sold or provided at retail.