CPSC official recall · 16267
Denon Recalls Rechargeable Battery Packs Due to Fire and Burn Hazards
重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。
危险说明 Hazard
- The battery can overheat, posing a fire and burn hazards
受影响产品
HEOS 1 Go Pack rechargeable battery packs
Units：About 3,400 (in addition, 240 were sold in Canada)
官方描述 Description
This recall involves Denon's HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button. HEOS, the model and serial numbers are printed on the bottom. Only the speaker battery is being recalled.
事故与伤害 Incidents / Injuries
- None reported
官方补救措施 Remedy
- Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.
Options：Replace
消费者联系信息
Denon toll-free at 844 -759-1987 from 10 a.m. to 10 p.m. ET Monday through Friday and 12 p.m. to 8 p.m. ET on Saturday or online at https://usa.denon.com and click on "Product Recall Information" at the bottom of the page.