CPSC official recall · 16202

HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards

召回日期:2016-06-23官方最后发布:2016-06-27适用地区:美国
重要:以下安全事实保留 CPSC 官方英文原文,避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

  • The battery packs can overheat, posing fire and burn hazards.

受影响产品

HP lithium-ion batteries
Units:About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico)

官方描述 Description

This recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.

事故与伤害 Incidents / Injuries

  • HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total.

官方补救措施 Remedy

  • Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.

Options:Replace

消费者联系信息

HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at the HP Battery Recall website directly at www.HP.com/go/batteryprogram2016 or www.hp.com and click "Recalls" at the bottom of the page for more information.