CPSC official recall · 16131

Toshiba Recalls Laptop Computer Battery Packs Due to Burn and Fire Hazards

召回日期：2016-03-30官方最后发布：2016-04-13适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

受影响产品

Panasonic battery packs used in Toshiba laptop computers

Units：About 91,000 (in addition, 10,000 were sold in Canada)

官方描述 Description

This recall involves Panasonic lithium-ion battery packs installed in 39 models of Toshiba Portege, Satellite, and Tecra laptops. The battery packs were also sold separately and also installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm's website at http://go.toshiba.com/battery.

事故与伤害 Incidents / Injuries

The firm has received four reports of the battery packs overheating and melting. No injuries have been reported.

官方补救措施 Remedy

Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers can also perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only.

Options：Replace

消费者联系信息

Toshiba America Information Systems Inc. toll-free at 866-224-1346 any day between 5 a.m. and 11 p.m. PT, online at www.us.toshiba.com and click on "Consumer Notices" under the Support heading at the bottom of the page or at http://go.toshiba.com/battery.