CPSC official recall · 17762
FedEx Supply Chain Recalls Cellphone Batteries That Could Lead to Fire and Burn Hazards (Recall Alert)
重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。
危险说明 Hazard
- The cellphone battery can overheat, posing fire and burn hazards.
受影响产品
Batteries in refurbished cellphones
Units：About 10,200 batteries
官方描述 Description
This recall involves batteries placed into refurbished AT&T Samsung Galaxy Note 4 cellphones by FedEx Supply Chain and distributed as replacement phones through AT&T's Insurance program only. FedEx and Samsung have determined that some of the recalled batteries are counterfeit and show anomalies that can lead the batteries to overheat. The batteries are non-OEM, which means they were not supplied as original equipment by the phone's manufacturer, Samsung.
事故与伤害 Incidents / Injuries
- FedEx Supply Chain has received one report of a counterfeit battery overheating. There have been no reports of injuries or property damage.
官方补救措施 Remedy
- Consumers should immediately stop using the recalled battery and power down their smartphone. Consumers who own the recalled battery will receive by mail from FedEx Supply Chain a free, new replacement battery and a postage paid box to return the recalled cellphone battery. A green dot has been affixed to the replacement batteries. FedEx Supply Chain is directly contacting consumers.
Options：Replace
消费者联系信息
FedEx Supply Chain at 800-338-0163 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.exchangemybattery.com for more information.