S.R. Smith Recalls Helix Pool Slides Due to Fall Hazard

危险说明 Hazard

• A child can fall off the side of the slide before reaching the pool entry point, posing a fall hazard that can result in serious injury.

受影响产品

官方描述 Description

This recall involves Helix residential pool slides with serial numbers from SR-HX13-01001 to SR-HX13-01488 and SR-HX14-01001 to SR-HX14-01602. "S.R. Smith," "Helix" and the serial number can be found on the product label located on the top right side of the slide near the staircase rail. The recalled slides are 7 feet, 4 inches tall at the highest point and have a helix (corkscrew) shape to its slide or flume.

事故与伤害 Incidents / Injuries

• The firm has received 16 reports of users falling from the slide, resulting in 15 reports of injuries including a 4-year-old girl who sustained a concussion. Other reports included damaged/loosened teeth, cuts to the chin that required stitches, bruising and scrapes.

官方补救措施 Remedy

• Consumers should immediately stop using the recalled slides and contact S.R. Smith for a free slide rail extension kit that will increase the height of the rail sides. Consumers can install the extension kit or contact S.R. Smith for a one-time, free installation of the kit.

Options：Repair

消费者联系信息

S.R. Smith at 800-611-4750 from 6:30 a.m. to 5 p.m. PT Monday through Friday, or online at www.srsmith.com and click on "Helix Slide Info" for more information. Consumers can also email the firm at helixslideinfo@srsmith.com.