Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard

危险说明 Hazard

• Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.

受影响产品

官方描述 Description

This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.

事故与伤害 Incidents / Injuries

• The firm has received seven reports of the power adapter cord melting and overheating, resulting in one fire. No injuries have been reported.

官方补救措施 Remedy

• Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.

Options：Refund

消费者联系信息

Netgear toll-free at 866-243-0513 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.arlo.com and click on the recall tab at the top of the page for more information.