CPSC official recall · 18722

Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert)

召回日期：2018-02-06官方最后发布：2018-02-06适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.

受影响产品

Wheat Leaf Crystal Mugs

Units：About 3,300

官方描述 Description

The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle. They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating "TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS." "TIFFANY & CO. 13559" appears on the bottom of the mugs.

事故与伤害 Incidents / Injuries

Tiffany & Co. has received six reports of the mug breaking when hot liquid was poured into it. No injuries have been reported.

官方补救措施 Remedy

Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.

Options：Refund

消费者联系信息

Tiffany & Co. at 800-843-3269 from 8 a.m. until midnight ET Monday through Friday, and 8 a.m. until 8 p.m. ET on weekends, or online at www.tiffany.com and click on Frequently Asked Questions for more information.