RH Recalls Callum Canopy Beds Due to Injury Hazard (Recall Alert)
危险说明 Hazard
- The bed's horizontal canopy rails can detach and fall, posing an injury hazard.
受影响产品
官方描述 Description
This recall involves RH Callum canopy wooden beds. They were sold in (washed) black, (sandwashed) grey and (weathered) white and in twin, full and queen sizes and with or without a headboard and storage drawers. Restoration Hardware and Made in Vietnam are printed on a green label located on the bed's bottom inside frame. SKU number 104884, 106482, 107167, 107608, 107928, 107932, 107935 or 111553 is printed on the product's receipt. The receipt SKU number is different from the SKU number on the product label.
事故与伤害 Incidents / Injuries
- RH has received 29 reports of the bed's rails detaching and falling unexpectedly. No injuries have been reported.
官方补救措施 Remedy
- Consumers should stop using the recalled beds until the canopy has been removed. Consumers should contact RH to schedule a free in-home inspection and repair. The firm is notifying all known purchasers directly.
Options:Repair
消费者联系信息
RH toll-free at 888-728-8419 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at recall@rh.com or online at www.restorationhardware.com and click on “Safety Recalls” at the bottom of the page.