Electric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard

危险说明 Hazard

• The seat post on the bicycles can break, posing a fall hazard to the rider.

受影响产品

官方描述 Description

This recall involves seat posts for four Faraday bicycle models, Porteur, Porteur S, Cortland, Cortland S. The words "HL" or "Zoom" are engraved on the seat post. The bikes were sold in various colors including Classic White, British Racing Green, Tungsten, Slate Gray, Midnight Run, Stingray Blue, Seafoam and Coral.

事故与伤害 Incidents / Injuries

• Faraday has received nine reports of incidents involving the seat post breaking including one minor injury.

官方补救措施 Remedy

• Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Faraday is contacting all known purchasers directly. Consumers should not replace the seat post themselves. They should take their recalled bicycles to a specialty bicycle retailer for proper placement and fit of the replacement seat post.

Options：Replace · Repair

消费者联系信息

Faraday Bicycles toll-free at 888-770-7085 from 7 a.m. to 6 p.m. CT Monday through Friday, email at seatpostrecall@faradaybikes.com or online at www.faradaybikes.com or www.recallrtr.com/faradayseatpost and click on “Seat Post Recall” for more information.