CPSC official recall · 19188

Happy Plugs Recalls Wireless Headphones Due to Burn Hazard

召回日期：2019-08-27官方最后发布：2019-08-27适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

The micro-USB charging cable packaged with Happy Plugs wireless headphones can cause the headphones to overheat, posing a burn hazard to consumers.

受影响产品

Happy Plugs Bluetooth Wireless II Headphones

Units：About 6,900 (In addition, about 2,550 were sold in Canada)

UPC

811613031059
811613031066
811613031073
811613031080
811613031097
811613031103
811613031110
811613031127
811613032056
811613032063

官方描述 Description

This recall involves Happy Plugs Wireless II Bluetooth Headphones sold with an external micro-USB charging cable. The micro-USB charging cable is a black cable about 20 inches in length with a USB 2.0 port on one end and a micro-USB port on the other. The UPC is printed on the back of the product packaging in the lower right corner and the item number is printed on the bottom of the product packaging. The following headphones are included in this recall. Item # Color UPC Item # 7620 Happy Plugs Wireless II Black Gold 811613031059 Item # 7621 Happy Plugs Wireless II Black 811613031066 Item # 7622 Happy Plugs Wireless II White 811613031073 Item # 7623 Happy Plugs Wireless II Pink Gold 811613031080 Item # 7624 Happy Plugs Wireless II Matte Gold 811613031097 Item # 7625 Happy Plugs Wireless II Space Gray 811613031103 Item # 7626 Happy Plugs Wireless II White Marble 811613031110 Item # 7627 Happy Plugs Wireless II Botanica Exotica 811613031127 Item # 7629 Happy Plugs Wireless II Pink Marble 811613032056 Item # 7630 Happy Plugs Wireless II Leopard 811613032063

事故与伤害 Incidents / Injuries

The firm has received one report of the headphones overheating while plugged into their micro-USB charging cables. No injuries have been reported.

官方补救措施 Remedy

Consumers should immediately stop using the recalled headphones and charging cable, and return them to their place of purchase or contact Happy Plugs to receive free replacement headphones and charging cable.

Options：Replace

消费者联系信息

Happy Plugs at 800-419-2988 from 9 a.m. to 5 p.m. PT Monday through Friday, email customerservice@happyplugs.com and include “Recall” in the subject line, or online at https://happyplugs.com and click on “Support,” then “Warranty and Returns,” then click on “Voluntary Recall and Exchange Program.” The direct link to the recall page can be found at https://happyplugs.zendesk.com/hc/en-us/articles/360024787134-Voluntary-Recall-and-Exchange-Program