CPSC official recall · 19775

GreatCall Recalls Lively Mobile Plus Emergency Alert Device Due to Risk of Call Button Failing in an Emergency (Recall Alert)

召回日期：2019-08-30官方最后发布：2019-08-30适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

The call button can fail when pushed by the consumer in an emergency.

受影响产品

Lively Mobile Plus Emergency Alert Devices

Units：About 44,300

官方描述 Description

This recall involves Lively Mobile Plus model GCR4 emergency alert devices manufactured between January and April 2019. The recalled devices are silver and black and have "GreatCall" printed near the top of the front of the device. The model number GCR4 is printed on the back and the date code 19.01 or 19.03 is printed on the bar code label of the device. The device is worn on a magnetic lanyard around a consumer's neck for fall detection or clips onto a consumer's purse, belt, or pocket, and is used to communicate in an emergency or for other assistance.

事故与伤害 Incidents / Injuries

None reported.

官方补救措施 Remedy

Consumers should immediately stop using Lively Mobile Plus and contact GreatCall to receive a full refund. GreatCall is contacting all known purchasers directly.

Options：Refund

消费者联系信息

GreatCall at 800-359-1791 from 5 a.m. to 8 p.m. PT daily, email at customerservice@greatcall.com or online at www.greatcall.com and click on Product Support for more information.