Surly Bikes Recalls Bicycle Racks Due to Crash and Injury Hazards

危险说明 Hazard

• The recalled front bicycle rack can loosen and contact the front wheel, posing crash and injury hazards to the rider.

受影响产品

官方描述 Description

This recall involves all Surly 8-Pack Racks and Surly 24-Pack front bicycle racks and Pack Rat Bicycles equipped with these racks. The racks were sold in black and silver finishes, are made of tubular chromoly steel and are intended for use on the front of a bicycle.

事故与伤害 Incidents / Injuries

• Surly has received 15 reports of racks failing, including three reports of minor injuries including sprains and lacerations, and seven reports of serious injuries including a fractured vertebra.

官方补救措施 Remedy

• Consumers should stop using the recalled bicycle racks immediately and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair.

Options：Repair

消费者联系信息

Surly Bikes toll-free at 877-773-3191 between 8 a.m. and 6 p.m. CT Monday through Friday, or online at www.surlybikes.com and click on the “Safety Recall 8 and 24-Pack Rack” button for more information.