CPSC official recall · 19167

VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards

召回日期：2019-07-16官方最后发布：2019-07-16适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders

受影响产品

VIVO MOUNT-PLAY5 speaker wall mounts

Units：About 2,400

官方描述 Description

This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide.

事故与伤害 Incidents / Injuries

VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported.

官方补救措施 Remedy

Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund.

Options：Refund · Replace · Repair

消费者联系信息

VIVO at 800-371-5654 from 7 a.m. to 7 p.m. CT Monday through Friday, email at help@vivo-us.com or online at www.vivo-us.com and click on Contact Us for more information.