CPSC official recall · 21055

LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard

召回日期：2020-12-16官方最后发布：2020-12-16适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

受影响产品

LG Chem "RESU 10H" Lithium-Ion Residential Energy Storage System

Units：About 1,815

官方描述 Description

This recall involves the LG Chem Model RESU 10H lithium-ion storage battery that is installed as part of a residential energy solar panel system. The recalled battery allows owners to capture and store energy from the solar panels. The batteries are wall mounted and measure 29.30 x 35.70 x 8.10 inches. They weigh roughly 220 pounds. The LG Chem logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3SSEG and is located behind the access door of the RESU 10H (Type-R) home battery.

事故与伤害 Incidents / Injuries

The firm has received five reports of fires resulting in minor property damage. No injuries have been reported.

官方补救措施 Remedy

Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.

Options：Replace

消费者联系信息

LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us and click on “Battery Recall: Free Replacement Campaign” for more information.