Serena & Lily Recalls Nash Convertible Cribs Due to Injury Hazard (Recall Alert)

危险说明 Hazard

• The leg can become partially detached from the crib's headboard and footboard, posing an injury hazard.

受影响产品

官方描述 Description

This recall involves Serena & Lily Nash Convertible cribs. The crib has a white finish with oak trim and can convert to a toddler bed. The crib is sold as part of a kit that includes the crib and toddler bed rails. The kit was sold under SKU CRIB10-NC1, which was printed on the order and confirmation. The crib itself, which is a component of the kit, bears a label with one of the following PO numbers and manufacturing date: PO Number and Date PO: 10320091, Date: 06-2018 PO: 10327234, Date: 08-2018 PO: 10361800, Date: 07-2019 PO: 10365097, Date: 08-2019

事故与伤害 Incidents / Injuries

• Serena & Lily has received 5 reports of the leg partially detaching from the headboard/footboard. No injuries have been reported.

官方补救措施 Remedy

• Consumers should immediately stop using the recalled cribs and contact Serena & Lily for a repair, replacement or refund. Consumers can choose a replacement headboard and footboard to repair the crib, plus a coupon for $250 good for one year from date of issue; replace the Nash Convertible Crib; exchange for another Serena & Lily crib of equivalent value; or a full refund. Serena & Lily is contacting all purchasers of recalled cribs directly.

Options：Refund · Replace · Repair

消费者联系信息

Serena & Lily toll-free at 866-597-2742 from 7 a.m. to 5:30 p.m. PT, Monday through Friday or from 8 a.m. to 1 p.m. PT on Saturday.