WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards
危险说明 Hazard
- The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.
受影响产品
官方描述 Description
This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors.
事故与伤害 Incidents / Injuries
- There have been 15 reports of device malfunctions. No injuries have been reported.
官方补救措施 Remedy
- Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.
Options:Replace
消费者联系信息
WHILL toll-free at 844-699-4455, email at na.team@whill.inc or online at https://whill.us/ and click on “Contact” and then “Support” for more information.
相关企业
制造商:WHILL, Inc. (Japan), of Japan
制造国家/地区:Taiwan
进口商:WHILL, Inc. (USA), of San Mateo, Calif.
零售商:Online at spinlife.com, scootaround.com, accessnsm.com and topmobility.com and other online retailers from November 2017 through September 2019 for about $4,500.