Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)

危险说明 Hazard

• The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.

受影响产品

官方描述 Description

This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.

事故与伤害 Incidents / Injuries

• The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.

官方补救措施 Remedy

• Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.

Options：Repair

消费者联系信息

Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at usa@woombikes.com or online at us.woombikes.com and click on Service for more information.