CPSC official recall · 21763
Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert)
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危险说明 Hazard
- Wood stored under the unit can ignite, posing a fire hazard.
受影响产品
Arroyo and Hideaway Wood Burning Fire Pits
Units：About 700 (In addition, about 81 in Canada)
UPC
752370060107752370064501
官方描述 Description
This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501.
事故与伤害 Incidents / Injuries
- Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.
官方补救措施 Remedy
- Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.
Options：Refund
消费者联系信息
Real Flame at 800-654-1704 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.realflame.com and click "Support" for more information.