CPSC official recall · 21756
Gramr Recalls Brushed Gold Tea Kettles Due to Burn Hazard (Recall Alert)
重要:以下安全事实保留 CPSC 官方英文原文,避免翻译改变含义。请通过右侧官方公告确认行动要求。
危险说明 Hazard
- The kettles can expel hot water and/or excessive steam during use, posing a burn hazard.
受影响产品
Brushed Gold Tea Kettles
Units:About 92,135 (In addition, about 12,865 units in Canada)
官方描述 Description
This recall involves the stainless-steel tea kettle with a brushed gold finish that was included in the winter CAUSEBOX subscription box along with five other items. The kettle measures about 5.5 inches in diameter, and 8 inches from the bottom of the kettle to the top of the handle. "Rose & Fitzgerald" is stamped on the bottom of the kettle.
事故与伤害 Incidents / Injuries
- Gramr has received 122 reports of the kettles expelling hot water and/or steam, including 18 reports of minor burn injuries.
官方补救措施 Remedy
- Consumers should immediately stop using the kettles and contact Gramr for a credit towards the purchase of another product or a refund. Gramr is contacting all known purchasers directly.
Options:Refund
消费者联系信息
Gramr toll-free at 866-512-2152 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.causebox.com and click on "Safety Notices" for more information.