HSN Recalls 5.4 Million Handheld Clothing Steamers Due to Serious Burn Hazard

危险说明 Hazard

• The recalled clothing steamers can expel, spray, or leak hot water during use, posing a serious burn hazard to consumers.

受影响产品

官方描述 Description

This recall involves Joy/JM-branded My Little Steamer and My Little Steamer Go Mini handheld clothing steamers. The steamers are handheld electrical appliances (120V, 60Hz, 900w), which use hot steam, emitted from a nozzle head to remove wrinkles from garments and other fabrics. The steamers were sold in two sizes: the standard (or deluxe) full-size My Little Steamer or the compact-size My Little Steamer Go Mini. The steamers were sold individually or in combination sets in a variety of colors, including black, white, red, purple, and teal. Recalled models have either a flat or triangular steamer head, and the name of the product is printed on the side of the unit.

事故与伤害 Incidents / Injuries

• HSN has received 227 reports of hot water spraying or leaking from the steamers, including 106 reports of burn injuries. These reports include eight reports of second-degree burns and six reports of third-degree burns.

官方补救措施 Remedy

• Consumers should immediately stop using the recalled clothing steamers and contact HSN for information about how to receive a full refund for units purchased from January 2018 to December 2020, a partial refund for units purchased from January 2015 to December 2017, or a voucher for units purchased before January 2015.

Options：Refund

消费者联系信息

HSN toll-free at 855-654-0942 from 9 a.m. to 9 p.m. ET Monday through Friday, or online at www.SteamerRecallSettlement.com or www.hsn.com and click on Recall Information for more information.