CPSC official recall · 21175

LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard

召回日期：2021-08-04官方最后发布：2021-08-04适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

受影响产品

LG Chem "RESU10H" Lithium-Ion Residential Energy Storage System Batteries

Units：About 10,000 (In addition, 2017-2019 RESU 10H were previously recalled for a fire hazard on December 16, 2020.)

官方描述 Description

This recall involves LG Chem Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system. The recalled batteries allow owners to capture and store energy from the solar panels. The batteries are wall mounted and measure about 29 by 36 by 8 inches. They weigh roughly 220 pounds. The LG logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3 and is located behind the access door of the RESU home battery.

事故与伤害 Incidents / Injuries

The firm has received five reports of the lithium storage batteries smoking and catching on fire, resulting in property damage and one injury.

官方补救措施 Remedy

Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers also are attempting to contact owners directly.

Options：Replace

消费者联系信息

LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us or https://www.lgessbattery.com/us/main/main.lg and click on "Battery Recall: Free Replacement Campaign" for more information.