Royal Sovereign Recalls Portable Air Conditioners Due to Fire and Burn Hazards; One Death Reported

危险说明 Hazard

• A faulty drain motor in the air conditioners can ignite the plastic enclosure of the unit, posing fire and burn hazards to consumers and risk of serious injury or death.

受影响产品

官方描述 Description

This recall involves the following models of portable air conditioners: Model Numbers PAC-3012 PAC-3012 RB ARP-3012 ARP-3012 KIT ARP-3012S ARP-3014 ARP-3014 SC The model number is printed on the name plate sticker on the back of the portable air conditioners.

事故与伤害 Incidents / Injuries

• Royal Sovereign is aware of 11 reports of the portable air conditioners catching fire or smoking during use resulting in over $1 million in property damage, two injuries and one death due to smoke inhalation.

官方补救措施 Remedy

• Consumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air conditioner. Failure to unplug the unit could result in shock, electrocution, or death.

Options：Refund

消费者联系信息

Royal Sovereign toll-free at 833-947-3699 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.Recall-PAC3012.com or https://www.royalsovereign.com and click on "Recall Information" at the top of the page for more information.