Amazon Recalls Amazon Basics Desk Chairs Due to Fall and Injury Hazards (Recall Alert)
危险说明 Hazard
- The chairs' leg base can break, posing fall and injury hazards.
受影响产品
官方描述 Description
This recall involves the Amazon Basics Executive Desk Chair. The upholstered swivel chair was sold in black, brown and white and has padded armrests and five legs with rolling casters. The chair can be adjusted for seat height and backrest tilt. Only chairs that have a horizontal plastic piece on the bottom of the caster bracket are included in this recall.
事故与伤害 Incidents / Injuries
- Amazon has received 13 reports of chair leg bases breaking, including one report of a minor shoulder injury.
官方补救措施 Remedy
- Consumers should immediately stop using the recalled chairs and contact Amazon for instructions on how to dispose of the chairs for a full refund. Consumers will be asked to upload a photo of the chair's leg base and certify disposal of the chair. Upon receipt of the photo and certification of disposal, consumers will be issued a full refund to a valid payment method in the consumer's Amazon wallet or an Amazon gift card. Amazon is contacting all known purchasers directly.
Options:Refund
消费者联系信息
Amazon toll-free at 888-871-7108 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.amazonexecutivechairrecall.expertinquiry.com/ for more information.
相关企业
制造商:Global Furniture (Zhejiang) Co. Ltd., of China
制造国家/地区:China
进口商:Amazon.com Services LLC, of Seattle, Washington
零售商:Online at Amazon.com from September 2021 through April 2022 for between $103 and $170.