CPSC official recall · 22201

ASUS Computer International Recalls ASUS ROG Maximus Z690 Hero Motherboards Due to Fire and Burn Hazards

召回日期:2022-08-18官方最后发布:2022-08-18适用地区:美国
重要:以下安全事实保留 CPSC 官方英文原文,避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

  • A capacitor on the motherboard was installed in a reverse position which can lead to a short circuit, overheating or melting, posing fire and burn hazards.

受影响产品

ASUS ROG Maximus Z690 Hero Motherboards
Units:About 10,000

官方描述 Description

This recall involves ASUS ROG Maximus Z690 Hero computer motherboards sold separately for computers. The recalled motherboards have part number 90MB18E0-MVAAY0. Affected units have a serial number that starts with MA, MB, and MC, which indicates the manufacture year in 2021. The part number is located next to the 24-pin power connector on a white label on the bottom side of the motherboard and on the packaging. Detailed instructions to determine if the motherboard is included in this recall can be found on the firm's website at https://www.asus.com/support/rog-maximus-z690-hero-checking.

事故与伤害 Incidents / Injuries

  • ASUS Computer International has received 10 reports of the motherboards overheating and melting. No injuries have been reported.

官方补救措施 Remedy

  • Consumers should immediately stop using the recalled motherboard and visit https://www.asus.com/us/site/recalls for instruction on how to return the product for a free replacement, including shipping.

Options:Replace

消费者联系信息

ASUS Computer International toll-free at 888-363-1885 from 9 a.m. to 12 a.m. ET Monday through Friday, online at https://www.asus.com/us/site/recalls or https://www.asus.com/us/ and click on "Recalls" at the bottom of the page for more information.

相关企业

制造商:Lite-On Vietnam Co. Ltd. (Cong Ty Tnhh Lite On Vietnam), of Vietnam

制造国家/地区:Vietnam

进口商:ASUS Computer International, of Fremont, California

零售商:Best Buy and Micro Center stores nationwide and online at Newegg and Amazon.com from October 2021 through December 2021 for about $600.