DGL Group Recalls Hover-1 Superfly Hoverboards Due to Fall and Injury Hazards

危险说明 Hazard

• A software malfunction in the electrical system can continue to provide assistance to the motor, causing continued momentum, when the rider is not actively controlling the hoverboard, posing fall and injury hazards.

受影响产品

官方描述 Description

This recall involves model year 2020 Hover-1 Superfly Hoverboards model H1-SPFY. They were sold in black only with blue LED lights on the hoverboard deck near the foot pads. Hover-1 is written on the front of the hoverboard. Recalled hoverboards have a serial number on the bottom of the hoverboard beginning with SPFY-BLK-GO-2008, SPFY-BLK-GO-2009 or SPFY-BLK-GO-2010. A warning label can be found on the bottom of the hoverboard next to the serial number. The warning label, at the bottom right, states "H1-SPFY."

事故与伤害 Incidents / Injuries

• The firm has received 29 reports of a software issue that caused the hoverboard to provide continued assistance when the rider was not actively controlling the hoverboard. Four minor injuries have been reported.

官方补救措施 Remedy

• Consumers should immediately stop using the recalled hoverboards and contact DGL Group for instructions on how to ship affected units to an authorized repair shop free of charge.

Options：Repair

消费者联系信息

DGL toll-free at 888-556-8426 from 9 a.m. to 5 p.m. ET Monday through Friday, online at https://www.hover-1.com/pages/important-safety-information or www.dglusa.com and click on "Safety Recall" to submit a repair request.