Cervélo USA Recalls R5 and Caledonia-5 Bicycles and Cervélo Replacement Stems Due to Fall Hazard
危险说明 Hazard
- The handlebars on the bicycles can slip in the stem and cause the rider to lose control, posing a fall hazard.
受影响产品
官方描述 Description
This recall involves Model Year 2022 Cervélo R5 and Caledonia-5 bicycles and Cervélo ST31 LT replacement stems. Cervélo and R5 or Caledonia-5 are printed on bicycle's frame. The ST31 LT replacement stems were sold only in black. The recalled bicycles and framesets were sold in the following colors/SKUs. Only the Cervélo bicycles or stems listed below are included in the recall. Model Description Color Description R5 Dura Ace Di2 Five Black R5 Red eTap AXS Five Black R5 Force eTap AXS Lime/Black R5 Force eTap AXS Five Black R5 Ultegra Di2 Lime/Black R5 Ultegra Di2 Five Black R5 Frameset Five Black R5 Frameset Lime/Black R5 Frameset Jumbo-Visma Replica Caledonia-5 Dura Ace Di2 Oasis Caledonia-5 Red eTap AXS Five Black Caledonia-5 Frameset Five Black Caledonia-5 Frameset Aqua Pearl Caledonia-5 Frameset Oasis ST31 LT Replacement Stem Black
事故与伤害 Incidents / Injuries
- The firm has received 13 reports of handlebar slippage. One injury has been reported, resulting from a fall.
官方补救措施 Remedy
- Consumers should immediately stop using the two recalled models of Cervélo bicycles and Cervélo replacement stems and contact their authorized Cervélo dealer to arrange for a free repair to replace the faceplate.
Options:Repair
消费者联系信息
Cervélo toll-free at 833-416-8605 from 10 a.m. to 5 p.m. PT Monday through Friday, email at ST31LTRecallSupport@cervelo.com or online at https://www.cervelo.com/product-recalls, or at www.Cervelo.com and click on "Recalls" for more information. Cervélo dealers can be located at https://www.cervelo.com/store-locator or at Cervelo.com.