Myx Recalls MYX I, MYX II and MYX II Plus Exercise Bicycles Due to Injury Hazard (Recall Alert)

危险说明 Hazard

• The pedals can loosen and/or detach when not properly tightened at installation, posing an injury hazard.

受影响产品

官方描述 Description

This recall involves all MYX I, MYX II and MYX II Plus connected exercise bicycles. The black or white stationary bikes measure 55 inches long, 21 inches wide and 47 inches high. They have a 21.5-inch swiveling touchscreen, pedals with clips and straps, and adjustable handlebars and seat. Myx is printed on the side of the bicycles.

事故与伤害 Incidents / Injuries

• Myx has received 864 reports of the pedals loosening or detaching, including 75 reports of injuries resulting in bruises and cuts.

官方补救措施 Remedy

• Consumers should immediately stop using the recalled exercise bikes until the pedals are properly tightened per the instructions that Myx is providing consumers via email. Consumers should contact Myx to schedule a free, in-home repair if their bike's pedals have previously detached and have not already been repaired by Myx. Instructions are also available at https://www.myxfitness.com/pages/cpsc. Myx is contacting all known purchasers directly.

Options：Repair

消费者联系信息

Myx toll-free at 855-898-1275 from 6 a.m. to 4 p.m. PT Monday through Friday, or online at https://www.myxfitness.com/pages/cpsc or www.myxfitness.com and click on "Product Recalls" at the bottom of the page for more information.