CPSC official recall · 22235

Custom Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children; One Death Reported

召回日期：2022-09-29官方最后发布：2022-09-29适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap between the doors and suffer serious injuries or death when the elevator is called to another floor.

受影响产品

Residential elevators

官方描述 Description

This recall involves select Custom Elevator residential elevators with either hydraulic drives (HYD) or winding drum drives (WD). The Custom Elevator brand name is located on the controllers and hydraulic power unit. The elevators are used in consumers' homes.

事故与伤害 Incidents / Injuries

In July 2021, a 7-year-old child died in a vacation home in North Carolina after becoming entrapped in a residential elevator.

官方补救措施 Remedy

Consumers should keep young children away from the recalled residential elevators and contact Custom Elevator for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.

Options：Repair

消费者联系信息

Custom Elevator toll-free at 888-443-2800 from 8 a.m. to 5 p.m. ET Monday through Friday, email at spaceguards@customelevatorinc.com or online at www.homeelevator-recall.com/customelevator or www.customelevatorinc.com and click on "Important Recall Notice" for more information and for those specific elevators subject to the recall.