CPSC official recall · 23294

Shimano Recalls Cranksets for Bicycles Due to Crash Hazard

召回日期:2023-09-21官方最后发布:2023-09-21适用地区:美国
重要:以下安全事实保留 CPSC 官方英文原文,避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

  • The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.

受影响产品

11-Speed Bonded Hollowtech II Road Cranksets
Units:About 680,000 (In addition, 80,000 were sold in Canada)

官方描述 Description

This recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100 and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured prior to July 2019 sold individually and on bicycles sold by other manufacturers such as Trek and Specialized. A crankset is the component of the bicycle that the chain and pedals attach to for pedaling. The recalled models have printed 'Ultegra' or Dura Ace' logos on the arm. The affected models are pre-July 2019 production and have the following two letter production code on backside of the crank arm where the pedals are attached: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF.

事故与伤害 Incidents / Injuries

  • The firm has received 4,519 incidents of cranksets separating, and six reported injuries, including bone fractures, joint displacement and lacerations.

官方补救措施 Remedy

  • Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.

Options:Inspect · Replace

消费者联系信息

Shimano toll-free at 844-776-0315 from 8 a.m. to 5 p.m. PT Monday through Friday or online at https://bike.shimano.com/en-US/information/customer-services.html or https://bike.shimano.com/en-US/home.html and click "Information" then "Safety Recalls" at the top of the page for more information.