CPSC official recall · 23091
BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
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危险说明 Hazard
- The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
受影响产品
BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519
Units：About 61,000 (In addition, about 4,300 were sold in Canada)
官方描述 Description
This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
事故与伤害 Incidents / Injuries
- BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.
官方补救措施 Remedy
- Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Options：Repair
消费者联系信息
Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.