Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert)
危险说明 Hazard
- When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
受影响产品
官方描述 Description
This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion.
事故与伤害 Incidents / Injuries
- The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip.
官方补救措施 Remedy
- Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.
Options:Repair
消费者联系信息
Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday, or online at www.Havertys.com and click on "Safety & Recall" at the bottom of the page or https://www.havertys.com/safety-and-care for more information.
相关企业
制造商:Artistic Leathers S de RL de CV, of Mexico (Chairs);Ultra-Mek Inc., of Denton, North Carolina (metal power mechanism assembly)
制造国家/地区:Mexico
进口商:Artistic Leathers Inc., of Bonita, California
经销商:Havertys Furniture Company, of Atlanta, Georgia
零售商:Havertys stores nationwide and online by Havertys from September 2020 through January 2023 for between $3,000 and $3,800.